Privacy Policy

At EverBloom Furnishings, located in the heart of San Francisco, CA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.everbloomfurnishings.com, or interact with our services. We design and craft premium soft furniture, offering both catalog pieces and custom options, and we value the trust you place in us.

1. Information Collection

We collect several types of information from and about users of our website, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, fill out a form, or contact us directly.
• Non-Personal Information: This includes data that does not directly identify you. Examples include your IP address, browser type, operating system, referring URLs, pages visited, and browsing behavior. We collect this information through cookies, web beacons, and other tracking technologies to improve our website and services.
• Order Information: When you purchase furniture from EverBloom Furnishings, we collect information related to your order, such as the items purchased, order date, shipping address, and billing details.
• Custom Furniture Design Information: If you utilize our custom furniture design services, we may collect information about your design preferences, including dimensions, materials, colors, and other specifications you provide.

2. Use of Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to process orders, personalize your experience, provide customer support, and improve the functionality and content of our website.
• Communication: We may use your contact information to send you newsletters, promotional materials, updates about our products and services, and responses to your inquiries. You can opt-out of receiving marketing communications at any time.
• Analytics: We analyze non-personal information to understand how users interact with our website, identify trends, and optimize our online presence.
• Custom Furniture Design: Information provided for custom furniture designs is used to create and fulfill your specific order, communicate with you about the design process, and ensure the final product meets your expectations.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
• Security: We use information to protect our website and users from fraud, security breaches, and other harmful activities.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to authorized employees and service providers who need to know the information to perform their duties.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Data Minimization: We only collect and retain the information necessary to fulfill the purposes outlined in this Privacy Policy.

Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

4. Third-Party Services

We may use third-party services to enhance our website and services. These third-party services may collect and process your information on our behalf. Examples include:

• Payment Processors: We use secure payment processors to handle online transactions. These processors may collect your payment information, such as credit card details, to process your orders.
• Analytics Providers: We use analytics providers to track and analyze website traffic and user behavior. These providers may use cookies and other tracking technologies to collect information about your online activities.
• Marketing Platforms: We may use marketing platforms to send you newsletters and promotional materials. These platforms may collect your contact information and track your engagement with our marketing communications.
• Shipping Companies: We share your shipping address and contact information with shipping companies to deliver your furniture orders.

We carefully select our third-party service providers and require them to implement appropriate security measures to protect your information. However, we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies to understand how they collect, use, and protect your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

To exercise your rights, please contact us at privacy@brakepaddisc.com. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EverBloom Furnishings
Privacy Department
555 California Street, Suite 100
San Francisco, CA 94104
Email: privacy@brakepaddisc.com
Phone: (415) 555-0123

This Privacy Policy is effective as of January 1, 2026.